Federal Management Systems, Inc. has based its solid foundation on:

• The Inherent Value-Oriented Nature of FMS
Many of our competitors are publicly-traded companies that are ultimately accountable to their shareholders for achieving maximum profit. Unlike these competitors, Federal Management Systems, Inc. is a privately-owned, medium-sized family business. At FMS, we can afford to focus on providing our customers with the highest quality services and products at the lowest costs.

• The FMS Approach to Exceeding Customers’ Requirements
At Federal Management Systems, Inc., we enjoy exceeding our customers’ requirements. For example, at one of our contract sites, our customer required information technology and administrative services to be provided by those with a high school diploma. We instead provided our customers, primarily Ph.D. scientists, with college graduates, resulting in outstanding customer value and loyalty.

• The FMS Satisfaction Equation
At Federal Management Systems, Inc., we know that employee satisfaction equals customer satisfaction. We go to great lengths to assure the satisfaction and comfort of all of our employees.  For example, when we began our security service operation in the Caribbean, our competitors’ security officers worked 12-hour shifts and reported directly to their guard post. FMS immediately offered superior working conditions by providing security officers 8-hour shifts, transportation to their guard posts, cooler and more comfortable uniforms, beverage and food delivery, and higher wages. These superior conditions enabled us to hire and retain the highest quality security officers, quickly resulting in our ultimate goal: customer satisfaction and employee satisfaction!

• The FMS Commitment to Staff Development
Federal Management Systems, Inc. offers one of the most competitive educational assistance and training programs available for a federal contractor of our size. We believe that the cost of educating our staff is a small price to pay for ensuring customer loyalty and satisfaction.